> ## Documentation Index
> Fetch the complete documentation index at: https://help.pantaos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Inbox

> The Inbox notifies users when certain workflow assets are ready and when there are updates to the Community Feed.

## What It Is

The Inbox is the notification center inside PANTA OS. It opens as a slide over panel from the Inbox entry in the left sidebar and shows everything that needs your attention: the completion of certain workflow assets, new community posts, and platform updates.

Items appear grouped by date (today, yesterday, last week, and earlier), with the newest at the top of each group. A numeric unread counter on the Inbox sidebar entry shows how many items have not yet been opened.

<Frame>
  <img src="https://mintcdn.com/panta/bKnpnigDhD9OKhOT/images/English-Images-Documentations-(2).png?fit=max&auto=format&n=bKnpnigDhD9OKhOT&q=85&s=6265e883d475e07885fa53ba0bc2813c" alt="English Images Documentations (2)" width="1920" height="1080" data-path="images/English-Images-Documentations-(2).png" />
</Frame>

## Why It Matters

Activity in PANTA OS comes from several places: workflows run in the background, administrators publish announcements, and Community posts arrive on a separate feed. Without a single channel, important items go unnoticed.

<CardGroup cols={2}>
  <Card title="One place to triage" icon="inbox">
    Workflow completions, community posts, and platform announcements arrive in the same panel. No second tool, no second check.
  </Card>

  <Card title="Background work stays visible" icon="clock">
    A long running workflow does not need a watched screen. The Inbox shows the moment it finishes.
  </Card>

  <Card title="Unread counter at a glance" icon="bell">
    The Inbox entry in the sidebar shows a numeric counter for unread items, so you know without opening it whether something is waiting.
  </Card>

  <Card title="Context preserved" icon="external-link">
    Clicking an item opens the related workflow run, library entry, or post directly. No second navigation step.
  </Card>
</CardGroup>

## How To Use It

<Steps>
  <Step title="Open the Inbox" icon="inbox">
    Click Inbox in the left sidebar. The panel opens as a slide over from the right, on top of the current screen.
  </Step>

  <Step title="Scan the items by date" icon="calendar">
    Items are grouped by date (Today, the previous day, last week, and so on). New items appear at the top of each group with a timestamp.
  </Step>

  <Step title="Open an item" icon="external-link">
    Click an item to jump directly to its source. A workflow completion opens the run or the resulting content in the library; a community post opens the feed; a tool alert opens the relevant context.
  </Step>

  <Step title="Close the panel" icon="x">
    Click the close icon at the top right of the Inbox. The panel slides out and returns you to the screen you were on.
  </Step>
</Steps>

## Item Types

<CardGroup cols={2}>
  <Card title="Workflow completions" icon="workflow">
    A message like "Workflow Completed: Your workflow 'X' has completed successfully" the moment a multi step run finishes. Clicking opens the run or its output in the Library.
  </Card>

  <Card title="Community posts" icon="newspaper">
    Notifications about new Community Feed posts targeted at you or your team. Clicking opens the post.
  </Card>

  <Card title="Platform announcements" icon="megaphone">
    Workspace level announcements published by PANTA OS. Clicking opens the announcement.
  </Card>
</CardGroup>

## Key Settings or Options

<CardGroup cols={2}>
  <Card title="Slide over panel" icon="panel-right">
    The Inbox opens on top of the current screen so you can scan items without losing context. Close it to return.
  </Card>

  <Card title="Date grouping" icon="calendar">
    Items are bundled under date headers (today, yesterday, last week). Inside each group, the newest items come first.
  </Card>

  <Card title="Unread counter" icon="bell">
    A numeric counter on the Inbox sidebar entry shows how many items are unread.
  </Card>

  <Card title="Filter icon" icon="list-filter">
    A filter icon sits at the top of the Inbox. The filter functionality is not active yet.
  </Card>

  <Card title="Click to open" icon="external-link">
    Every item links to its source: a workflow run, an entry in the Library, or a Community Feed post.
  </Card>

  <Card title="Email for media outputs" icon="mail">
    Workflow completions that produce a media output (video, image, audio) may also trigger an email notification.
  </Card>
</CardGroup>

## Tips and Best Practices

* Open the Inbox once or twice a day. Background workflow runs accumulate quietly; a single check catches them all.
* Click items rather than reading them in the panel. The full context is one click away, and you avoid acting on a stale preview.
* For media generation workflows, watch your email as a backup channel. Long renders sometimes finish overnight; the email confirms the run is done.

<Tip>
  The Inbox is a read first channel. There is no inbox zero workflow built in: items do not need to be archived, and no archive action is available. Treat it as a live activity log, not a task list.
</Tip>

## Help Center

<AccordionGroup>
  <Accordion title="Where is the Inbox" icon="map-pin">
    In the left sidebar, between Community and History.
  </Accordion>

  <Accordion title="Can I archive items" icon="archive">
    No. The Inbox does not support archiving. Items stay in the panel and are organized by date.
  </Accordion>

  <Accordion title="Do I get an email for every workflow completion" icon="mail">
    No. Email notifications go out only when a workflow produces a media output such as a video, image, or audio file.
  </Accordion>

  <Accordion title="Can I configure notification settings" icon="bell">
    No. There is no per user notification control panel. The Inbox is the single notification channel; email for media outputs is automatic.
  </Accordion>

  <Accordion title="What does the unread counter mean" icon="text-align-justify">
    The number next to the Inbox entry in the sidebar shows how many items have not been opened yet. Opening the Inbox and clicking the items clears them from the unread count.
  </Accordion>

  <Accordion title="What does the filter icon do" icon="list-filter">
    The filter icon is visible in the Inbox, but the filter functionality is not active at this time.
  </Accordion>
</AccordionGroup>