What it is
The System Prompt is a default instruction that applies to the AI assistants in your organization. You set it once, and it acts as a baseline for how assistants behave across the workspace. The product describes it as a prompt that will be used as a default instruction for AI assistants in your organization. The System Prompt lives in the Admin Panel, on the Organization Settings tab, inside the Organization Information section. Because it sits in the Admin Panel, only administrators can view and change it.Why it matters
Without a shared baseline, every assistant starts from scratch and tone, language, and constraints drift apart. The organization System Prompt addresses this and has three concrete effects:- Consistency: a single default instruction shapes assistants across the organization, so they share a common baseline.
- Governance: language, tone, and standing constraints are set centrally, not left to each individual assistant.
- Efficiency: set it once at the organization level instead of repeating the same instruction in every assistant.
How to use it
Open the Admin Panel
Select Admin in the left navigation. This area is available to administrators only.
Open Organization Settings
In the Admin Panel, open the Organization Settings tab. The page manages your organization’s branding and appearance.
Enter the system prompt
In the Organization Information section, type your instruction into the System Prompt field. Keep it general, since it applies as a default across assistants.
Key settings or options
System Prompt field
A free text field in Organization Information where you write the default instruction for the organization.
Scope
The prompt is used as a default instruction for AI assistants across your organization, not for a single assistant.
Access
Located in the Admin Panel. Only administrators can view and edit the System Prompt.
Save Changes
Applies the System Prompt together with the other Organization Settings on the page.
Tips and best practices
- Keep it short and general. The System Prompt is a baseline for the whole organization, not a place for task specific instructions.
- Use it for standing rules: the language to write in, the tone to keep, and constraints that should hold everywhere.
- Put task specific behavior into the assistant itself through the Assistant Wizard, not into the organization System Prompt.
- Review the prompt after changes, since it affects assistants across the organization rather than a single chat.
Examples
An administrator sets the System Prompt to keep all assistants writing in formal German and to avoid speculative claims. Every assistant in the organization then starts from that baseline, without each owner repeating the rule. A company that works with external clients adds a standing confidentiality reminder to the System Prompt. The instruction applies across assistants, so the constraint is consistent regardless of who builds the assistant.Help center
I cannot find the System Prompt field
I cannot find the System Prompt field
The field is in the Admin Panel, on the Organization Settings tab, inside Organization Information. It is visible to administrators only. If you do not see the Admin Panel, you do not have the required role.
My changes did not take effect
My changes did not take effect
Select Save Changes at the bottom of the Organization Settings page. The System Prompt is saved together with the other settings on that page.
How does it relate to an assistant's own instructions
How does it relate to an assistant's own instructions
The System Prompt acts as a default instruction for AI assistants in the organization. Individual assistants still carry their own configuration, which you set when you build them. Keep the organization baseline general so assistants stay flexible.
How does it relate to personal Memory
How does it relate to personal Memory
They are separate. The System Prompt is an organization wide default set by an administrator. Memory is personal, set by each user in Settings under Personalization, and applies to General Chat.