What It Is
A Conversational Workflow is a guided multi step process inside PANTA OS. The workflow asks for the inputs it needs, runs the steps in sequence, and delivers a finished artifact. The “conversational” part is the input mechanic: instead of a static form, the workflow asks questions, the user answers, and the next step builds on the response. Selecting a workflow from the Dashboard grid or from the Apps list in the sidebar opens a Conversational Workflow.-(2).jpg?fit=max&auto=format&n=bxdWHin1js2LVo8f&q=85&s=5eb97bcc22de9b69a1b316c1026a3022)
Why It Matters
Free-form chat is flexible but often inconsistent. Conversational Workflows give the same task the same structure every time while maintaining a natural, chat-based experience that doesn’t feel like filling out a form. They capture an organization’s specific requirements to generate tailored outputs and assets that align with its unique needs.Predictable outcomes
Every run produces the same kind of output. The structure is built into the workflow, not into the user’s prompting.
Conversational inputs
The workflow asks what it needs, in the right order. Users answer in natural language; forms, uploads, and selections appear inline when they fit the moment.
Reusable
A workflow built once is used by many people without rebuilding. The Dashboard grid is the shared catalog.
Background execution
Workflows run in the background. The History shows progress in real time.
How To Use It
Find the workflow
Open the Dashboard and switch to the Workflows tab in the grid, or expand the Apps entry in the sidebar. Both routes show the workflows available to you.
Provide inputs in the conversation
The workflow asks for what it needs: free text answers, file uploads, selections from a list, or approvals at decision points.
Watch progress in history
Switch to the History in the sidebar and open the Workflows tab to see live progress as a percentage. You can leave the run; it continues in the background.
Step Types
Workflow builders combine several step types into one process.Drafting steps
Generate text: scripts, summaries, drafts.
Review steps
Brand voice, compliance, factual review.
Tool steps
Web search and integration calls; actions in connected systems.
Media steps
Voice, avatar, image, and video composition.
Branch steps
Conditional decisions based on prior step output.
Approval steps
Pause for a human; resume when approved.
Common Use Cases
Video explainers
Generate branded explainer videos from any topic, tailored with your organization’s voice, visuals, and messaging.
Sales packages
Turn deal context into tailored proposals, sales decks, follow-up emails, and relevant case studies.
Localized launches
Localize content for different markets while preserving the right tone and messaging.
Knowledge digests
Turn a topic into a curated weekly digest that combines insights from internal sources and the web.
Key Settings or Options
Where to start a run
Dashboard grid, Workflows tab, or the Apps entry in the sidebar. Both list the same items.
Inputs the workflow can request
Free text, file uploads, selections, and approvals. The workflow asks for them as needed.
Where progress is visible
Each run shows a percentage progress and a quick actions menu.
Where notifications arrive
The Inbox shows the completion of certain assets that take longer to produce.
Where outputs land
Workflow outputs may be delivered either to the Library or via email, depending on the asset type.
Tips and Best Practices
- Add an approval step for any artifact that reaches customers, employees, or regulators.
- Keep workflows focused. One workflow per outcome is easier to maintain than a single workflow that tries to do everything.
Help Center
How is a Conversational Workflow different from a chat with an assistant
How is a Conversational Workflow different from a chat with an assistant
An assistant is a single configured chat partner; the conversation is free form. A Conversational Workflow has a defined sequence of steps, and the conversation is shaped by what each step needs next. Free form for flexibility, workflow for repeatability.
Where do I see if a workflow is still running
Where do I see if a workflow is still running
Open the History in the sidebar, switch to the Workflows tab, and check the percentage progress on the relevant run. You do not need to keep the workflow window open; it continues in the background.
How do I know when a workflow is finished
How do I know when a workflow is finished
Follow progress in the sidebar. If an asset takes longer to generate, you’ll receive a notification via email or your inbox when it’s ready.
Where are the outputs stored
Where are the outputs stored
Outputs are either saved to the Library or delivered directly to the user by email.
Can I include a human approval step
Can I include a human approval step
Yes. Approval steps pause the workflow until a human approves; the workflow resumes from that point afterwards. Useful for any artifact that reaches customers, employees, or regulators.